Orlando Public Safety Guide: Numbers, Fire Stations and Programs

The Orlando safety section has two deeper guides, the Orlando hurricane preparedness guide and the Orlando sinkhole risk guide, and this hub covers the city services in between.

Storm history sits in the weather section: the Orlando historical storm impacts guide covers Charley, Irma, Ian and Milton, and the Orlando hurricane season guide covers the inland tropical hazards for Orange County residents. The two safety guides above handle what to do before and after a storm or a sinkhole.

In Orlando, 9-1-1 is for emergencies, 321.235.5300 reaches the Orlando Police Department communications center, and 407.246.FIRE reaches the Orlando Fire Department.

The police phone number and the headquarters address come from the department page, which lists headquarters hours as Monday to Friday 8 a.m. to 5 p.m., closed on weekends (City of Orlando). For an active call, the same Orlando page sends media inquiries before or after business hours to the communications center at 321.235.5300, which dispatches a watch commander (City of Orlando).

The fire department line is 407.246.FIRE (3473), and its communications center splits into call takers, who log emergency and non-emergency calls in a computer aided dispatch system, and radio dispatchers on an 800 MHz system (City of Orlando). Orange County emergency management takes calls at 3-1-1 or 407-836-3111 and email at [email protected] (Orange County).

The City of Orlando lists 19 fire stations, with Fire Station 1, The Big House, at 78 West Central Boulevard.

The station names and addresses are from the city facility list, which returned 19 results on October 18, 2026 (City of Orlando). The nicknames are the stations’ own, from The Pride of Parramore on West Robinson Street to The Knights of College Park on North Elizabeth Avenue.

Every Orlando firefighter is a certified EMT or paramedic, and the department treats and transports patients as well as fighting fires (City of Orlando). Special teams back up the stations. The Orlando Technical Rescue Team began in 1986 as the High Angle Rescue Team and now covers confined space, collapse, trench and vehicle or machine rescue, and the Hazmat team draws on E101, E19, Tower 2, Tower 8, Tower 9, Hazmat 1 and Hazmat 2 (City of Orlando).

The workload numbers on that Orlando page are stale. It still cites 2015, when the department answered more than 60,000 emergency incidents including more than 20,000 medical transports, and posts nothing newer as of October 18, 2026 (City of Orlando).

The Orlando Fire Department installs free smoke alarms and carbon monoxide detectors for city homeowners, teaches CPR, sends crews to community events and gives station tours to groups.

The alarm program has firm rules. The applicant must be a City of Orlando homeowner living inside city limits with no working smoke alarm or carbon monoxide detector, the request should go in at least four weeks before the wanted date, the department provides one device per household, and the homeowner then owns the upkeep, including batteries (City of Orlando). Requests are first-come, first-serve and depend on availability (City of Orlando).

Two Orlando CPR options are listed: a free Hands-Only CPR and AED class and a four-hour Heartsaver certified course (City of Orlando). Groups can also request the Orlando Fire Department for an event, where crews give fire safety demonstrations, and can visit the Orlando Fire Museum (City of Orlando).

Station tours in Orlando are for community groups and organizations, which must request one at least six to eight weeks in advance and name the station they want; the department warns that a reply can take up to three weeks because of request volume (City of Orlando). In practice, a group should send the tour request about two months before the date it wants.

Two offices share the work: the City of Orlando Office of Emergency Management, whose Emergency Operations Center sits at 110 Andes Ave, and the Orange County Office of Emergency Management, reached at 3-1-1 or 407-836-3111.

The city office helps Orlando residents prepare for, cope with and recover from natural and man-made disasters (City of Orlando). Its Emergency Operations Center at 110 Andes Ave, Orlando 32807, is getting a design build expansion that adds training, storage and shower and restroom space. During emergency events the training room will turn into gender separated sleeping quarters and a break area, and four unisex shower and restroom facilities modeled on those at fire stations will serve staff on overnight stays (City of Orlando).

The city project page files the expansion under District 2 (City of Orlando).

At the county level, the Orange County Office of Emergency Management uses a mailing address of P.O. Box 5879, Winter Park, and its page links registration with the two federally bid debris contractors, AshBritt and CrowderGulf, for businesses that want storm cleanup work (Orange County). Shelter openings, alerts and the storm kit are covered in the Orlando hurricane preparedness guide.

The City of Orlando Floodplain Information page explains how to check whether a property sits in a Special Flood Hazard Area and notes that the city holds Community Rating System class 6, worth up to a 20% flood insurance discount.

For a property check, the city links its own Information Locator tool next to the FEMA flood maps, and offers flood history for the area around a property through a public records request (City of Orlando). Orlando takes part in the FEMA Community Rating System, which gives residents and business owners a discount on flood insurance premiums; at class 6 it can equal 20% (City of Orlando).

Timing matters in Orlando as anywhere in the program. Flood insurance has a 30-day waiting period before coverage takes effect, and the city warns owners not to wait until a flood is threatening (City of Orlando). Building rules are strict too: all development in designated Orlando flood hazard areas must be elevated one foot above the base flood elevation, elevation certificates are required for buildings in the Special Flood Hazard Area, floodplain filling requires a permit, and owners must contact Permitting Services before they build on, fill, alter or re-grade a property (City of Orlando).

Last verified: October 18, 2026, on the City of Orlando fire, police, emergency management and floodplain pages and the Orange County Office of Emergency Management website.