Tallahassee Utilities Guide

City of Tallahassee Utilities provides electric, water, sewer, natural gas, stormwater and waste collection inside Tallahassee, with its customer office at 435 North Macomb Street in the Frenchtown Renaissance Center.

The main customer services line is 850-891-4968 (City of Tallahassee Utilities). That Tallahassee number answers every day of the year from 6 a.m. to 11 p.m., and the Macomb Street counter and live chat are open Monday to Friday, 8 a.m. to 5 p.m., except holidays (Customer Operations hours). The same line takes reports of outages, downed lines and water, sewer or gas repairs.

Starting service in Tallahassee means a deposit plus a service charge for each utility. New residential customers can pay the deposits over the first three months of billing (Tallahassee deposits and fees). The table below shows four of the combinations on the city fee table.

The city lists a $28.50 disconnection fee for nonpayment per service, and a reconnection requested after 8 p.m. Monday through Friday, all day on Saturdays and Sundays or on an observed city holiday adds a $30.00 after-hour fee per service (Tallahassee reconnection fees).

A Tallahassee home on the standard rate plan pays a $10.29 monthly customer charge (single phase) and an effective $.13583 per kWh, and the city's generation includes two plants whose primary fuel is natural gas, Hopkins and Purdom, plus 60 megawatts of airport solar.

The $.13583 figure combines a non-fuel energy rate of $.09518 per kWh with a fuel and purchase power charge (ECRC) of $.04065 per kWh (Tallahassee electric rates). Three-phase service carries a $36.00 customer charge instead.

The Arvah B. Hopkins Power Generating Station, built in 1971, sits on 230 acres on Geddie Road, 7 miles west of Tallahassee, and its fact box lists 504 MW of capacity on natural gas (Hopkins plant). The Sam O. Purdom Generating Station dates from 1952 and stands beside the St. Marks River in Wakulla County, 20 miles south of Tallahassee (Purdom plant). The Purdom page disagrees with itself: its fact box lists 242 MW while its text says the plant can generate up to 301 megawatts, and this page reports both figures rather than choosing between them.

Two solar farms on Tallahassee International Airport (TLH) property add 20 megawatts on 120 acres and 40 megawatts on 240 acres, 60 megawatts together (Tallahassee Solar program). Customers who enroll in Tallahassee Solar lock in a fuel charge of $0.05/kWh until September 30, 2037 (Tallahassee electric rates). The current residential Tallahassee Solar plan lists an effective billing rate of $.14518 per kWh, against $.13583 on the standard plan. The Tallahassee solar farms guide, the electric utility history guide and the Corn hydroelectric and Lake Talquin guide cover the rest of the generation story.

Tallahassee outages go to 850-891-4968, to Talgov.com/Outage or to the DigiTally app, and the City repairs the grid while the homeowner repairs anything attached to the house.

The city power restoration page names the meter box and weather head as homeowner equipment (Tallahassee power restoration). After a licensed electrician finishes and the work passes inspection, the owner calls City of Tallahassee Growth Management at 850-891-1800, and the City then restores power once repairs meet code. The licensed electrician pulls the permit with Growth Management, and the City is not authorized to repair privately owned equipment.

On January 8, 2025, the City of Tallahassee announced a $28.6 million U.S. Department of Energy Grid Resilience and Innovation Partnerships (GRIP) grant for storm hardening and smart grid work in the Griffin Heights neighborhood, including the City's first utility-scale battery energy storage system (City of Tallahassee news). The Tallahassee underground power lines guide covers which city lines are buried and which still run overhead.

Tallahassee water starts at a $17.75 monthly minimum, and sewer adds a $26.09 customer charge plus $.83458 per 100 gallons, billed on metered water use.

The water minimum includes the $11.16 customer charge and the first 25 cgals, where a cgal is 100 gallons (Tallahassee water rates). Usage is billed at $.26325 per cgal for the first 50 cgals, $.36211 for the next 51 to 150 and $.45522 at 151 cgals and above, on a 5/8 inch meter. Water outside the City of Tallahassee carries a 50 percent surcharge.

Sewer use cannot be metered, so Tallahassee bills it on metered water use up to an established maximum and recalculates that cap each April (Tallahassee wastewater). The cap is set from the highest water use on the four winter bills dated December, January, February and March, and sewer outside the City of Tallahassee carries a 50 percent surcharge. The Thomas P. Smith (TPS) Water Reclamation Facility can treat 26.5 million gallons of Tallahassee wastewater a day. The Tallahassee water service guide covers the drinking water supply, and the wastewater and Wakulla Springs guide covers treatment and the springs downstream.

Inside Tallahassee city limits, garbage and recycling are collected once a week, while bulky items and yard waste go every other week on a red week or blue week schedule.

The City is the exclusive waste collector inside Tallahassee, except for recycling and construction and demolition debris (Tallahassee waste management). Residential electronics are picked up by request every Thursday, and household hazardous waste is not collected at the curb but taken to a Cash for Trash event. Bulky items and yard waste may go to the Tallahassee curb no sooner than the weekend before the pickup date.

Outside the city, unincorporated Leon County residents use four Rural Waste Service Centers, with one free level pickup-truck load per day (Leon County Rural Waste Service Centers). The Solid Waste Facility at 7550 Apalachee Pkwy opens Monday to Saturday, 8 a.m. to 5 p.m. (850-606-1800). Woodville (549 Henry Jones Rd), Fort Braden (2485 East Joe Thomas Rd) and Miccosukee (13051 Miccosukee Rd) open Friday 9 a.m. to 6 p.m. and Saturday and Sunday 9 a.m. to 5 p.m. The Tallahassee solid waste and recycling guide lists what goes in each cart.

The Tallahassee residential stormwater charge is $11.00 a month, and a suspected gas leak means leaving the building and calling 850-891-4968 from another location.

Commercial Tallahassee properties pay $11.00 per ERU per month, where one ERU equals 1,990 square feet of impervious area (Tallahassee stormwater). The Tallahassee stormwater and flooding guide covers Lake Ella, the Frenchtown and St. Augustine Branch projects.

City of Tallahassee natural gas staff answer leak calls 24 hours a day, and the online service form is not for leak reports (Tallahassee natural gas service). A gas-only start costs $78.50 in deposit and service charge (Tallahassee deposits and fees). The Tallahassee natural gas utility guide covers mains, hookups and rebates.

Last verified: October 15, 2026, on the City of Tallahassee Utilities website.

Each of the ten Tallahassee utilities guides takes one service or facility deeper, from the Hopkins plant on Geddie Road to recycling carts and Wakulla Springs.

Every figure in the table repeats a Tallahassee rate, capacity or date cited earlier on this page, and the electric utility history and Corn hydroelectric and Lake Talquin guides are named in the electric section above.