St. Petersburg City Departments: Phone Numbers and Offices

St. Petersburg sends water to Water Resources, bills to Billing and Collections, permits to Construction Services and Permitting, trash to Sanitation and code violations to Codes Compliance Assistance (Directory, Service Center).

The table is drawn from the city Directory, which lists each St. Petersburg department with its main phone, email where one exists, building and floor (Directory). Water Resources carries more than one line: Billing Problems at 727-893-7341, the Water Quality Info Line and Water and Sewer Problems line at 727-893-7261, and a Water-Wise Info Line at 727-892-5300. Sanitation splits residential calls (727-893-7334) from commercial calls (727-893-7351). The Service Center page adds a Parking Citation number, 727-551-3125, that does not appear under Transportation and Parking in the Directory (St. Pete Service Center).

Public safety departments have their own St. Petersburg buildings: St. Petersburg Fire Rescue at 400 Dr. MLK St S, (727) 893-7694, and the St. Petersburg Police at 1301 1st Ave N, whose Directory line is (727) 893-7780 (Directory). The Service Center page says SeeClickFix is not for emergencies and sends law enforcement issues to the Police Department at 727-893-7780 for non-emergencies or 911 for emergencies (Service Center).

Most St. Petersburg department offices are in two buildings, City Hall at 175 5th St N and the Municipal Services Center at One 4th St N, both open 8 a.m. to 5 p.m. Monday through Friday (Directory, City Facility Hours).

City Hall holds the offices closest to the elected officials. The Directory places the Mayor's Office on the City Hall 2nd floor at (727) 893-7201, the City Clerk and the Budget and Management Department on the 1st floor, Neighborhood Relations and the Office of Community Impact on the 2nd floor, and SPTV in the City Hall basement at (727) 892-5450 (Directory).

The Municipal Services Center, listed in the Directory as One 4th St N or MSC, is where St. Petersburg puts most of its service counters, stacked by floor. Billing and Collections and Construction Services and Permitting share the 1st floor, Technology Services is on the 2nd, Codes Compliance Assistance and Human Resources are on the 3rd, Finance is on the 5th, Engineering and Capital Improvements is on the 7th, Planning and Zoning and Transportation and Parking are on the 8th, and the Legal Department is on the 10th (Directory). The 9th floor holds Economic and Workforce Development, Housing and Community Development, Real Estate and Property Management and the City Auditor.

Field operations have their own St. Petersburg addresses. Water Resources and Stormwater, Pavement and Traffic Operations share 1650 3rd Ave N, Sanitation works from 2001 28th St N, Fleet Management from 1800 7th Ave N, and Parks and Recreation from 1400 19th St N (Directory). The Greenhouse is listed at 440 2nd Avenue North in the City Hall Annex, (727) 893-7146.

The Mayor of St. Petersburg oversees the departments, because the City Charter makes the Mayor the chief administrative official of the City and places department directors under the Mayor's supervision and control (St. Petersburg City Charter).

The St. Petersburg Charter goes further than supervision. It lets the Mayor create, establish and discontinue any department, division or board in the administrative affairs of the City, and combine or consolidate them as the Mayor deems necessary or expedient (City Charter). Under that clause a St. Pete department can be renamed, merged or split by the Mayor's decision rather than by a charter amendment.

Day to day, the Charter puts a City Administrator, appointed by the Mayor subject to confirmation by City Council, in charge of the daily operation of the City (City Charter). The Mayor's Cabinet advises the Mayor on subjects tied to each member's position, and the Mayor's Office page lists Robert Gerdes as City Administrator, Tom Greene as Assistant City Administrator, James Corbett as City Development Administrator, Amy Foster as Housing and Neighborhood Services Administrator, Mike Jefferis as Community Enrichment Administrator, Claude Tankersley as Public Works Administrator and Keith Watts as Fire Rescue Department Chief (Mayor of St. Petersburg, Cabinet).

Two St. Petersburg offices sit partly outside that chain. The City Clerk is appointed by the Mayor subject to confirmation by City Council and serves the entire city government, including the Council, and the Mayor may remove the Clerk only with approval of City Council receiving at least five affirmative votes; the City Attorney heads the Legal Department and advises the Mayor, the Council and every department (City Charter). Under Charter Section 3.15 the City Council Administrative Officer is the chief administrative officer of the office of City Council and hires its staff and legislative aides (City Charter); the City Council page lists that officer at 727-893-7118 and a council line of 727-893-7117 (City Council).

The St. Pete Service Center at 727-893-7111, or by text at 727-435-7349 (727-HELPFIX), takes requests Monday to Friday from 8 a.m. to 5 p.m. and forwards them to the appropriate St. Petersburg City teams (St. Pete Service Center).

The St. Petersburg Service Center staff describe their job as acting as liaisons between residents and City departments. Requests filed online go through SeeClickFix, the city's online and mobile request system; the Service Center reviews each request and assigns it to Community Liaisons or the appropriate department, and the person who filed it gets email updates (Service Center).

Timing matters in St. Pete. SeeClickFix is monitored during regular City Hall business hours, so a request placed over a weekend or holiday may wait until the next official business day. Two problems have faster direct lines: the Water Resources 24-Hour Dispatch Line at 727-893-7261 runs around the clock for water services, leaks or discharges, and Stormwater, Pavement and Traffic Operations answers 727-893-7421 Monday to Friday from 7:30 a.m. to 3:30 p.m. for roads, sidewalks, street signs, catch basins and street sweeping (Service Center).

A St. Petersburg department hands over a readily available record itself, while every other public records request goes to the City Clerk's office at 727-893-7448 (City of St. Petersburg Public Records).

The St. Petersburg Public Records page defines a readily available record as one that is easily retrieved within the department and needs no extra review for exempt information. Requests do not have to be in writing and may be made by telephone, although a written request helps staff pin down the scope. For all public records requests the page says to contact the City Clerk or visit the Public Records Center, and it lists City Clerk Chan Srinivasa at 727-893-7448, fax 727-892-5102, P.O. Box 2842, St. Petersburg, FL 33731 (Public Records).

Copy fees on the St. Petersburg page follow Florida law: up to 15 cents per one-sided copy of not more than 14 by 8.5 inches, no more than 5 cents more for a two-sided copy, and up to $1 per copy for a certified copy. Extensive use of information technology or clerical help can add a special service charge, the first 30 minutes of safeguarding records during an inspection are free, and mailed copies can carry postage (Public Records). Beyond records, the City Clerk prepares City Council agendas, indexes ordinances, resolutions, agreements and deeds, administers oaths to board appointees, publishes legal notices, receives appeals for Code Lien Violations, the Development Review Board, Community Planning and Preservation and City Council, and manages the Archives and Records Division (City Clerk).

A few St. Petersburg Directory entries on October 18, 2026 repeat or omit numbers, so a second check on the department's own page saves a wasted call (Directory).

The St. Petersburg Directory shows the same number, (727) 893-7436, for both the City Auditor and the Budget and Management Department, although the two offices are on different floors of different buildings. It lists St. Petersburg City Hall at (727) 893-7171, while the stpete.org site footer gives 727-893-7111, the Service Center number, under Questions. Education and Youth Opportunities, on the City Hall 2nd floor, shows an email address and no phone (Directory).

Holidays also catch St. Pete visitors out. City Hall and government facilities close for eleven listed holidays, including Juneteenth, Veteran's Day and the day after Thanksgiving, but Good Friday, Easter Sunday and Columbus Day in October are not City-observed holidays, so the St. Petersburg offices are open on those days (City Facility Hours). Last verified: October 18, 2026, on the City of St. Petersburg Directory, Service Center and Facility Hours pages.